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                          SUGARCRM FEATURES

SugarCRM's award-winning applications offer a single system of truth for managing customer interactions across different lines of business.
SugarCRM increase your information about sales force, marketing automation, customer support and reporting capabilities. Thanks to the platform collaboration  and functionality, SugarCRMTM manages and monitors these business processes in order to  satisfy the personal needs of your business.

Reporting
  • Marketing analytics
  • Dashboards
  • Sales Trend
  • Customer Profile
  • Case Reports

Marketing

Sales Force Automation

Customer Support
  • Multi-Channel Campaigns
  • Campaign Wizard
  • Email Marketing
  • Web-to-Lead Forms
  • Lead Management
  • Marketing Analytics
  • Opportunity Management
  • Contact Management
  • Account Management
  • Forecasting
  • Quotes & Contracts
  • Plug-ins for Microsoft Office
  • Mobile Solutions
  • Dashboards
  • Case Management
  • Inbound Email
  • Knowledgebase
  • Bug Tracking
  • Self-Service Portal

Collaboration
  • Email Client
  • Project Management
  • Plug-ins for Microsoft Outlook
  • Mobile Solutions
  • Activity Management

Platform
  • Team Management
  • Access Control
  • Workflow Management
  • Layout Editor
  • Custom Fields
  • Module Builder
  • Module Loader
  • Module Loader
  • Homepage Layout
  • Dashlets